Shortlisting is often the most challenging and time-consuming step in the recruitment process. Shortlisting is the process of identifying the candidates from your applicant pool who best meet the required and desired criteria for the open req and who you want to move forward onto the next step of your recruitment process, which is usually some form of interview. In the recruitment process, shortlisting comes after sourcing (finding and attracting) and before interviewing and further assessing. Screening and shortlisting often happens simultaneously: as you screen resumes from candidates, you shortlist the best ones to move forward. During the listing with a candidate try to be polite and answer all questions of the candidate, which he might ask.